11+ Customer Experience Quotes Jeff Bezos. Not a bad afternoon's work. It isn't a huge contract and it won't even start for a couple years. chart via bloomberg an award. What really makes this remarkable entrepreneur tick? Customer experience is the phrase used to describe the relationship a customer has with a business. The story behind jeff bezos and the making of amazon is certainly an interesting one. Learn how to manage it here. Customer experience is used to describe the relationship a customer has with a business. That happens when your company is the world's largest online retailer and increa. Have you ever wondered how the unbelievably rich and successful founder of amazon came to be the person he is today?
